Updated: July 1st, 2022
These Terms of Service (“Terms of Service”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Airgraft (collectively, “Airgraft” or “Company” or “we” or “us” or “our”), governing your access to and use of the [www.airgraft.com] website as well as any other media form, media channel, mobile application or mobile website related or connected thereto (collectively, the “Site”), and services supplied by or on behalf of us through the Site (“Services”). Supplemental terms and conditions or documents that may be posted on the Site from time to time, are hereby expressly incorporated into these Terms by reference.
Please read these Terms of Service carefully before accessing or using our Site. By accessing, browsing, or otherwise using the Site and/or purchasing our products or Services, including our Membership service, you engage in our Services and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced or linked herein. These Terms of Service apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. If you do not agree to all the terms and conditions contained herein, then you may not access the Site or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current Site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service in our sole discretion by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or territory of residence and are legally competent to enter into and agree to these Terms of Service. You warrant and agree that you are of legal minimum purchasing age in the jurisdiction in which you reside and/or where you access the Site. Users under the age of majority in their province or territory of residence are not permitted to register for the Site or use the Services. Airgraft does not represent, warrant or otherwise guarantee that compliance with these Terms of Service will be sufficient to comply with your obligations under applicable laws of your place of residence or where you access the Site. Information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Persons who choose to access the Site from such locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. THESE TERMS OF SERVICE CONTAIN A MANDATORY ARBITRATION PROVISION THAT, AS SET FORTH IN SECTION 17 BELOW, REQUIRES YOU TO ARBITRATE CLAIMS YOU MAY HAVE AGAINST AIRGRAFT ON AN INDIVIDUAL BASIS, MEANING YOU CANNOT BRING CLAIMS AGAINST AIRGRAFT IN COURT, AND CONFIRMS YOUR AGREEMENT TO A CLASS ACTION WAIVER IN ARBITRATION. PLEASE READ IT CAREFULLY AS IT IMPACTS YOUR LEGAL RIGHTS. YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS BY CONTINUING TO USE THE SITE. IF YOU DO NOT AGREE TO ABIDE BY THESE TERMS, OR TO MODIFICATIONS THAT COMPANY MAY MAKE TO THESE TERMS IN THE FUTURE, DO NOT USE OR ACCESS OR CONTINUE TO USE OR ACCESS THE SERVICES OR THE SITE. SECTION 2 – SAFETY ACKNOWLEDGMENT Airgraft is a clean vaporization company. Through thoughtful and relentless designing, testing and manufacturing, we have created an interconnected platform of products such as vaporizers and empty cartridges (or empty pods) embedded with Airgraft technology (the "Airgraft Product Platform") that allow you, the consumer, to vaporize aerosolized products of your own choosing ("Filled Product") in a transparent, controlled and clean manner.
Vaporizers are designed, manufactured and sold as hot air extraction devices used and intended to be used with plant oil extracts. The improper use of vaporizers may void any applicable warranty. Any illegal use or resale of vaporizers could subject you to fines, penalties and/or imprisonment under state and federal law. Keep vaporizers and all similar products out of the reach of children. Study this information, the product instructions, and all of the accompanying literature before using a vaporizer. If pregnant, nursing or diagnosed with epilepsy, a heart condition, allergies or other medical condition, or are taking any prescription medications, seek the advice and assistance of a physician or trained health professional before using any vaporizer or similar product or any essential oil or aromatherapy blend. If you believe or suspect that you have a medical problem, promptly contact your doctor or health care provider. You and any other user of any Airgraft product are solely responsible for the use of such product and the consequences of such use. Although the Site includes content and information related to the Airgraft Product Platform and Filled Products, Airgraft does not sell any products or any Filled Product on the Site. Products from the Airgraft Product Platform and Filled Product may be purchased from third parties. They are considered as regulated products under applicable laws and can be subject to strict minimum purchasing and usage requirements.
By using this site, you acknowledge the information contained in this disclaimer, and the information provided on this site, and all of the documentation and literature included with any vaporizer product sold on this site, was developed for informational purposes only. In no way is any of the information contained in this disclaimer or other documentation intended to be a medical or prescriptive guide or a substitute for informed medical advice or care. Neither the manufacturer nor the seller, or their respective affiliates, directors, officers or shareholders, of any vaporizers or similar products offered for sale on the site is responsible for the misuse of such products. You and any other user of such products are solely responsible for the use of such products and the consequences of such use.
SECTION 3 – MEMBERSHIP
Airgraft has implemented a personalized subscription-based service that allows our members to use and enjoy the Airgraft Product Platform in exchange for a monthly fee or free of charge (“Membership”). Every individual wanting to use an Airgraft product or any Filled Products must have an active Membership.
We may offer a number of Membership plans (“Plans”). Some Plans may have differing pricing, conditions and limitations, which will be disclosed when you apply for a Membership or in other communications made available to you. You can find specific details regarding your Plan by visiting our website and accessing your Airgraft Membership Account Page. We reserve the right to change your Plan and the terms thereof, including pricing, at any time. In the event of such a change, Airgraft will provide you with a 30-day prior notice during which you may terminate your Plan as detailed below.
Members must provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time.
The membership monthly fee (if any) applicable to your Plan ("Membership Fee") will be charged to your Payment Method once per month, on the specific payment date indicated on your account page ("Billing Date"). Your Billing Date may vary, for example, when you change your Plan or in the event your paid membership began on a day not contained in a given month (e.g. if your Plan started on March 31st, you will be billed on April 30th). Your Billing Date, and any change to the Billing Date, will be indicated on your account page. We may cancel or suspend your membership if the Payment Method associated to your account is declined or no longer available to us for payment of your membership fees. We reserve the right to stop providing any Airgraft service until your Membership Fee(s) is paid. We may change the price of your Membership from time to time; however, we will notify you of any such price change at least 30 days in advance.
By signing up for an Airgraft Membership, depending on your Plan, you agree to a recurring monthly membership fee that continues until you cancel your Membership. You can cancel your Membership at any time. To cancel your Membership, go to your Account page on our website (www.airgraft.com) and follow the instructions for cancellation. If you terminate your Membership, your account will automatically close at the end of your then-current billing period, and you will continue to have access to the Airgraft service through the end of said billing period. If you do not cancel your Membership before your Billing Date, you authorize us to charge the applicable Membership Fee for the next billing cycle to your Payment Method. To the extent permitted by applicable laws, payments are non-refundable, and we do not provide refunds or credits for any partial membership periods.
Your Membership may, at Airgraft’s sole discretion, may start with a promotional trial period, whether at a reduced price or at no fee (“Trial”). During the Trial period, your Payment Method will be charged for only the disclosed Trial price, if any, and applicable taxes. Airgraft reserves the right, in its sole discretion, to determine or revoke your Trial eligibility. We may limit eligibility or duration to prevent abuse or for any other reason, at our sole discretion.
You may be required to provide your Payment Method to start the Trial (depending on you Plan). By providing such details, you agree that we may automatically begin charging you for the Membership on the first day following the end of the Trial (if applicable), on a recurring monthly basis, or at any other recurring interval that we will disclose to you in advance. You will not receive a notice from us that your Trial has ended or that the standard rate portion of your membership has begun. If you do not want this charge, you must cancel your Membership before the end of the Trial.
SECTION 5 – PUSH NOTIFICATIONS, TEXT MESSAGES AND EMAILS If you create a member account and provide us with your cell phone number, you agree and consent to receive certain text messages from us regarding the Site, the Services, and products. These text messages may relate to the Site’s operations or include promotional messages. Standard text messaging rates will be applied by your mobile device carrier to any text messages sent by us. You will have the option to opt out of receiving text messages by replying “STOP” to any text message sent by us. After requesting to opt out, you may receive text messages from us for just a brief time while your request is processed.
Company text messages may be generated by automatic telephone dialing systems and you hereby waive your right to pursue any claims (including any claim that arises while your request to opt out is pending) under the Telephone Consumer Protection Act (“TCPA”). To the extent any claim under the TCPA cannot be waived, by using the Site or Services, you are agreeing that any claim against Company that cannot be waived, but which arises under the TCPA (including any claim that arises while your request to opt out is pending), will be arbitrated on an individual, and not on a class or representative, basis, in accordance with the Governing Law and Arbitration provisions of these Terms of Service.
By providing us with your email address, you agree that we may send you emails concerning our Site and Services, as well information related to third parties. You will have the option to opt out of such emails by following instructions to unsubscribe, which will be included in each email.
SECTION 7 – CONTENT
The content on the Site (“Content”) and the trademarks, and all logos contained therein are owned by or licensed by us and are subject to copyright and other intellectual property rights under applicable laws. Content includes, without limitation, all source code, databases, functionality, software, mobile applications, website designs, audio, video, text, photographs, and graphics. All graphics, logos, designs, page headers, button icons, scripts and service names are registered trademarks, common law trademarks or trade dress of ours. Our trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without our prior written permission.
Content on the Site is provided to you “AS IS” for your information and personal use only and may not be used, copied, reproduced, aggregated, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and the Content and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site and Content
We are not responsible if Content is not accurate, complete, or current. The Content is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on Content is at your own risk. We reserve the right to modify the Content at any time, but we have no obligation to update any information on our Site.
SECTION 8 – THIRD-PARTY LINKS Certain Content, products, and Services available via our website may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER CONTENT You grant us a license to use the materials you post to the Site or Service. By posting, downloading, displaying, performing, transmitting, or otherwise distributing information or other content (“User Content”) to the Site or Service, you are granting us, our affiliates, subsidiaries, parents, officers, directors, employees, consultants, agents, and representatives a license to use User Content in connection with the operation of the Site, including without limitation, a right to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat User Content. You will not be compensated for any User Content. You agree that we may publish or otherwise disclose your name in connection with your User Content in our sole and absolute discretion. By posting User Content on the Site or Service, you warrant and represent that you own the rights to the User Content or are otherwise authorized to post, distribute, display, perform, transmit, or otherwise distribute User Content. You agree that your User Content will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any User Content. You are solely responsible for any User Content you provide and its accuracy. We take no responsibility and assume no liability for any User Content posted by you or any third party. We may, but have no obligation to, monitor, edit or remove User Content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or in violation of any party’s intellectual property or these Terms of Service.
SECTION 10 – MODIFICATIONS We reserve the right at any time to modify or discontinue the Site, the Service (or any part or Content thereof) and products without notice at any time. We shall not be liable to you or to any third party for any modification, change, suspension or discontinuance of the Site, Service or Products.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to Product descriptions, pricing, promotions, offers, Product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel Orders if any information in the Site or Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your Order). We undertake no obligation to update, amend or clarify information in the Site or Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Site or Service or on any related website, should be taken to indicate that all information in the Site or Service or on any related website has been modified or updated.
SECTION 13 – PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Site or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 15 – INDEMNIFICATION YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS THE COMPANY, ITS PARENT, SUBSIDIARIES, AFFILIATES, PARTNERS, SHAREHOLDERS, MEMBERS, OFFICERS, DIRECTORS, EMPLOYEES, INTERNS, AGENTS, DISTRIBUTORS, VENDORS HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, LIABILITIES, COSTS OR EXPENSES, INCLUDING REASONABLE ATTORNEYS' FEES AND EXPENSES, RESULTING OR ARISING OUT OF YOUR BREACH OF ANY OF THESE TERMS OF SERVICE OR THE DOCUMENTS THEY INCORPORATE BY REFERENCE, OR YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD PARTY. NOTWITHSTANDING THE FOREGOING, COMPANY RESERVES THE RIGHT, AT YOUR EXPENSE, TO ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER FOR WHICH YOU ARE REQUIRED TO INDEMNIFY COMPANY, AND YOU AGREE TO COOPERATE, AT YOUR EXPENSE, WITH COMPANY’S DEFENSE OF SUCH CLAIMS. COMPANY WILL USE REASONABLE EFFORTS TO NOTIFY YOU OF ANY SUCH CLAIM, ACTION, OR PROCEEDING WHICH IS SUBJECT TO THIS INDEMNIFICATION UPON BECOMING AWARE OF IT.
SECTION 16 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and by the laws of the State of California without regard to its conflicts of laws provisions. Nothing in these Terms will prevent Airgraft from seeking injunctive or other equitable relief, payment of amounts due, or enforcement of an award before any court having jurisdiction over any person or otherwise over such subject matter.
SECTION 17 – ARBITRATION In the event of any dispute with Company, you agree to first contact Company to attempt in good faith to resolve the dispute. All offers, promises, conduct and statements, whether oral or written, made in the course of negotiation to resolve the dispute by any of the parties, their agents, employees, experts and attorneys are confidential, privileged and inadmissible for any purpose, including impeachment, in arbitration or other proceeding involving the parties, provided that evidence that is otherwise admissible or discoverable shall not be rendered inadmissible or non-discoverable as a result of its use in the negotiation. If the dispute has not been resolved after sixty (60) days, we each agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising out of or in connection with or in any way relating to these Terms of Service, the Site, Services or products, including the determination of the scope or applicability of this agreement to arbitrate, or the alleged breach thereof, by binding arbitration, rather than in court, in Los Angeles, California before one arbitrator jointly selected by the parties; provided that, if the parties are unable to agree upon an arbitrator within thirty (30) days of a party’s notice of intention to arbitrate, the parties shall agree to use the American Arbitration Association as an appointing authority. The arbitration shall be held in accordance with the American Arbitration Association’s Commercial Arbitration Rules. The parties agree to be: (a) bound by the decision of the arbitrator as the final decision with respect to the dispute; and (b) subject to the jurisdiction of the Superior Court of California for the County of Los Angeles for the purpose of confirmation and enforcement of any award. The parties understand that by AGREEING to binding arbitration they are giving up the rights they may otherwise have to trial by a court or a jury and all rights of appeal. In any arbitration arising out of or related to this Agreement, the parties shall share the arbitrator’s fee and any filing fees equally. The prevailing party in any arbitration shall be entitled to recover its costs and expenses (including attorneys’ fees and expenses) from the non-prevailing party. Nothing in this paragraph shall prevent any party from (i) seeking and obtaining injunctive or other equitable relief through an action in court; or (ii) bringing an action in court to compel arbitration as required by this paragraph. If this arbitration provision is found unenforceable or to not apply for a given dispute, then the proceeding must be brought exclusively in a court of competent jurisdiction in the City of Los Angeles, in the state of California. You hereby accept the exclusive jurisdiction of such court for this purpose.
SECTION 18 – CLASS ACTION WAIVER Any dispute resolution proceedings, whether in arbitration or court, will be conducted only on an individual basis and not in a class or representative action or as a named or unnamed member in a class, consolidated, representative or private attorney general legal action. Your access and continued use of the Site, Membership, products or Services signifies your explicit consent to this waiver.
SECTION 19 – SEVERABILITY In the event that any provision or part of a provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms of Service and does not affect the validity and enforceability of any remaining provisions.
SECTION 20 – OTHER TERMS These Terms of Service and any policies or operating rules posted by us on this Site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 21 – CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Site or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 22 – MISCELLANEOUS The failure of Company to exercise or enforce any right or provision of these Terms of Service shall not operate as a waiver of such right or provision. The section titles in these Terms of Service are for convenience only and have no legal or contractual effect. These Terms of Service operate to the fullest extent permissible by law. These Terms of Service and your account may not be assigned by you without our express written consent. Company may assign any or all of its rights and obligations to others at any time. Company shall not be responsible or liable for any loss, damage, delay or failure to act caused by any cause beyond Company’s reasonable control. There is no joint venture, partnership, employment or agency relationship created between you and Company as a result of these Terms or use of the Site and Services. Upon Company’s request, you will furnish Company any documentation, substantiation or releases necessary to verify your compliance with these Terms. You agree that these Terms will not be construed against Company by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms and the lack of signing by the parties hereto to execute these Terms.
All notice required or permitted under these Terms of Service shall be made in writing by mail or by email to: 80 Queen Street, #601, Montreal, Quebec, H3C 2N5 [email protected]